Welcome to www.tokii.com (the “Site”).
Effective Date: 13 July, 2023
Tokii operates and manages the content, tools, and services available on the website,
www.tokii.com and throughout the site, the terms “we, us, or our” refer to Tokii. The
following Terms & Conditions, as well as our Privacy Policy and other relevant terms,
conditions, and policies that may be found throughout the site are collectively known as
a part of our Terms & Conditions agreement.
By visiting our website and/or purchasing any products or items, you are engaging in
our “Service” and agreeing to all of the terms, conditions, policies, and notices stated
here (“Terms & Conditions”, “Terms”). These Terms & Conditions apply to all users of
our website. We reserve the right to modify, update, change, or replace any part of our
Terms & Conditions by posting to our website, and it is your responsibility to check this
page periodically for changes. Your continued use of or access to the website following
the posting of any changes constitutes acceptance of those changes.
In order to purchase anything on our site, you must be 18 years of age, at least the age
of majority in your jurisdiction, or you have been given consent/proper supervision by a
person of legal age to make such purchases. If you are under the legal age, you may
browse our website but may not purchase from our site.
Please read our Terms & Conditions thoroughly before using or purchasing anything
from our website. By accessing or using any part of the site, you agree to be bound by
these Terms of Service. If you do not agree to all the terms and conditions of this
agreement, then you may not access our website or use any of our services
Please refer to our Privacy Policy regarding any personal information submitted
throughout the store so that you may understand all of our privacy practices.
All content, items, and products included on our site is our property or the property of
affiliated parties. You may not use our products for any illegal or unauthorized purpose
nor may you, in the use of the Service, violate any laws in your jurisdiction (including but
not limited to copyright laws). A breach or violation of any of the Terms will result in an
immediate termination of your Services.
We reserve the right to refuse service to any customer or party for any reason at any
given time. You understand that your content (not including credit card information), may
be transferred unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks. You
agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service,
use of the Service, or access to the Service or any contact on the website through
which the service is provided, without express written permission by us. The headings
used in this agreement are included for convenience only and will not limit or otherwise
affect these Terms.
The failure of use to exercise or enforce any right or provision of these Terms of Service
shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or
in respect to The Service constitutes the entire agreement and understanding between
you and us and govern your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals, whether oral or written,
between you and us (including, but not limited to, any prior versions of the Terms of
Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed
against the drafting party.
We try to be an accurate, complete, and current as possible in regards to the content
and information provided on our site. However, we do not warrant that such content and
information available on our site is not accurate, complete, or current when customers
consent to viewing, sharing, and purchasing products. The material on this site is
provided for general information only and should not be relied upon or used as the sole
basis for making decisions without consulting primary, more accurate, more complete or
more timely sources of information. Any reliance on the material on this site is at your
own risk. We reserve the right to modify the contents of this site at any time, but we
have no obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account,
the same credit card, and/or orders that use the same billing and/or shipping address. In
the event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e-mail and/or billing address/phone number provided at the time the
order was made. We reserve the right to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account and
other information, including your email address and credit card numbers and expiration
dates, so that we can complete your transactions and contact you as needed.
If, at our request, you send certain specific submissions (for example contest entries) or
without a request from us you send creative ideas, suggestions, proposals, plans, or
other materials, whether online, by email, by postal mail, or otherwise (collectively,
‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish,
distribute, translate and otherwise use in any medium any comments that you forward to
us. We are and shall be under no obligation (1) to maintain any comments in
confidence; (2) to pay compensation for any comments; or (3) to respond to any
comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in
our sole discretion are unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual
property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including
copyright, trademark, privacy, personality or other personal or proprietary right. You
further agree that your comments will not contain libelous or otherwise unlawful, abusive
or obscene material, or contain any computer virus or other malware that could in any
way affect the operation of the Service or any related website. You may not use a false
e-mail address, pretend to be someone other than yourself, or otherwise mislead us or
third-parties as to the origin of any comments. You are solely responsible for any
comments you make and their accuracy. We take no responsibility and assume no
liability for any comments posted by you or any third-party.
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service or on any related
website is inaccurate at any time without prior notice (including after you have submitted
your order).
We undertake no obligation to update, amend or clarify information in the Service or on
any related website, including without limitation, pricing information, except as required
by law. No specified update or refresh date applied in the Service or on any related
website, should be taken to indicate that all information in the Service or on any related
website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited
from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to
perform or participate in any unlawful acts; (c) to violate any international, federal,
provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or
violate our intellectual property rights or the intellectual property rights of others; (e) to
harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses
or any other type of malicious code that will or may be used in any way that will affect
the functionality or operation of the Service or of any related website, other websites, or
the Internet; (h) to collect or track the personal information of others; (i) to spam, phish,
pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k)
to interfere with or circumvent the security features of the Service or any related
website, other websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be
uninterrupted, timely, secure or error-free. We do not warrant that the results that may
be obtained from the use of the service will be accurate or reliable. You agree that from
time to time we may remove the service for indefinite periods of time or cancel the
service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are
(except as expressly stated by us) provided ‘as is’ and ‘as available for your use,
without any representation, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of merchantability, merchantable
quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tokii, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or
any direct, indirect, incidental, punitive, special, or consequential damages of any kind,
including, without limitation lost profits, lost revenue, lost savings, loss of data,
replacement costs, or any similar damages, whether based in contract, tort (including
negligence), strict liability or otherwise, arising from your use of any of the service or
any products procured using the service, or for any other claim related in any way to
your use of the service or any product, including, but not limited to, any errors or
omissions in any content, or any loss or damage of any kind incurred as a result of the
use of the service or any content (or product) posted, transmitted, or otherwise made
available via the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or
incidental damages, in such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.
In the event that any provision of these Terms of Service is determined to be unlawful,
void or unenforceable, such provision shall nonetheless be enforceable to the fullest
extent permitted by applicable law, and the unenforceable portion shall be deemed to be
severed from these Terms of Service, such determination shall not affect the validity and
enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall
survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer
wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any
term or provision of these Terms of Service, we also may terminate this agreement at
any time without notice and you will remain liable for all amounts due up to and
including the date of termination; and/or accordingly may deny you access to our
Services (or any part thereof).
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of Tokii.
You can review the most current version of the Terms of Service at any time at this
page.
We reserve the right, at our sole discretion, to update, change or replace any part of
these Terms of Service by posting updates and changes to our website. It is your
responsibility to check our website periodically for changes. Your continued use of or
access to our website or the Service following the posting of any changes to these
Terms of Service constitutes acceptance of those changes.
Our refund and returns policy lasts 30 days. If 30 days have passed since your
purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of
days.
Late or missing refunds
Please contact
us at orders@gettokii.com
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for
the same item, send us an email
at orders@gettokii.com and send your item to:
#101, 700 E Birch Street,
Brea CA 92822.
If the item was marked as a gift when purchased and shipped directly to you, you’ll
receive a gift credit for the value of your return. Once the returned item is received, a gift
certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order
shipped to themselves to give to you later, we will send a refund to the gift giver and
they will find out about your return.
To return your product, you should mail your product to:
#101, 700 E Birch Street,
Brea CA 92822.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping
will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach
you may vary.
If you are returning more expensive items, you may consider using a trackable shipping
service or purchasing shipping insurance. We don’t guarantee that we will receive your
returned item.
Contact us at orders@gettokii.com for questions related to refunds and returns.
